It is the goal of American Felt & Filter Company to be a world class supplier of felt products to all our customers. We will achieve this goal by utilizing the principle of continuous improvement throughout our organization. This will be accomplished by open and honest communication which addresses new issues related to quality. technology, delivery, cost and management. We will never lose our focus that customer satisfaction is our "Number One" Goal.
Our company is steeped in the history of America"s rapid technological and industrial growth. We have also been responsive to change, anticipating the needs of our customers by refining our engineering expertise and introducing new capabilities and technology.
- Employ and develop people of exceptional skill, dedication, and loyalty.
- Provide customers a product of the highest level of quality.
- Provide freedom in our working environment to constantly be able to increase our knowledge.
- Service to our customers in a prompt and courteous manner and with the highest degree of integrity.
- Establish a family relationship in our company, as well as with our customers.
- Continue to strive for change within our markets.